What We Do

Quality care and professional service is our highest priority.

• The registered nurses at Finger Lakes Visiting Nurse Service treat and educate patients concerning various medical conditions and provide advice and emotional support to family members. They administer treatment and medications, help perform diagnostic tests and analyze results, operate various medical devices, record patient medical histories and symptoms, and help with patient follow-up.
• Nurses with specialized pediatric training provide care for medically fragile children with special home health needs. In addition to treating these youngest of patients, nurses emotionally comfort the children, calm parents, and reduce anxiety.
• For patients requiring medication treatment via intravenous infusion, highly-skilled nurses perform the latest infusion therapy techniques. They administer and monitor these treatments to ensure safe and effective delivery of medicine.
• The nurses at FLVNS also provide excellent care for a variety of other illness, injuries, or disorders such as wounds, ostomies, pressure ulcers, incontinence, and many other ailments.

To qualify for admission, patients’ need:

• A physician’s order
• Need for skilled and intermittent health care services
• Homebound status (only required by Medicare, other insurances may not require patients to be homebound).

Long Term Home Health Care

Finger Lakes Visiting Nurse Service also offers a Long Term Home Health Care Program for our patients in Seneca and Yates Counties. This service is for those who are medically-eligible for placement in a nursing home but who choose to receive services in their home instead (patients must have care costs which are less than the nursing home cost in their county).

Additional Services

• TeleHealth is an in-home monitoring system which provides clinical information on patient's health status. TeleHealth monitoring may be appropriate for individuals who suffer from heart or lung disease, diabetes, or high blood pressure. The daily monitoring system transmits patients' heart rate, blood pressure, oxygen saturation levels, and weight to Finger Lakes Visiting Nurse Service via a telephone and allows day-to-day evaluation of patients' stability. Changes in status are communicated with the nurse case manager and physician.
• Registered dietitians offer nutritional counseling and individualized dietary plans.
• Home health aides provide hands-on personal care such as bathing, dressing, grooming, and meal preparation.
• Social workers provide much-needed information and help arrange services such as assistance with living arrangements, transportation services, crisis management, and financial guidance.
• Working directly with the nursing staff, a team of caring volunteers provide much-needed companion support to many of our patients.

New in 2011 Palliative Care Program

Palliative Care is an inclusive approach to the physical, psycho-social, and spiritual needs of the patient with a progressive illness. Special emphasis is placed on pain control and symptom management. Palliative Care may complement a patient's treatment plan such as chemotherapy and/or radiation therapy.

Palliative Care Facts

• We provide support at any stage of illness to patients whose quality of life is suffering.
• We focus on pain management and symptom control.
• We can provide services concurrently with your physician's curative plan of care
• We support a collaborative approach between patient, family, physician and your palliative care team
• We treat the whole person with physical, mental and emotional pain management
• We can care for you in the home or place of residence.

If you would like to speak to a nursing care representative right away, call 1-800-235-4439. You may also send us an e-mail.